Frequently Asked Questions

Get answers to common questions about our services and products

About Alyusra

What is Alyusra?
Alyusra Islamic Herbal Medicine Center is dedicated to providing natural, holistic healing through Islamic medicine, Prophetic remedies, and herbal products. We combine centuries-old Islamic wisdom with modern understanding of health and wellness.
How long has Alyusra been operating?
Alyusra has been serving the community for over 25 years, specializing in traditional Islamic herbal medicine and Prophetic healing practices.
Where is Alyusra located?
Alyusra is based in Bebeji, Kano State, Nigeria. We also offer online consultations and ship our products internationally.

Products & Quality

Are your products certified organic?
Many of our products are certified organic and sourced from trusted suppliers. Each product page details its sourcing and certifications. All products are Halal-certified.
How should I store herbal products?
Store in cool, dry places away from direct sunlight. Most herbal oils should be refrigerated after opening. Check individual product instructions for specific storage requirements.
Can children use these products?
While many products are safe for children, dosages and suitability vary. We recommend consulting with our practitioners before giving herbal products to children.
Are there any side effects?
Natural products are generally well-tolerated, but individual reactions vary. Always consult with a healthcare provider, especially if you are pregnant, nursing, or taking medications.

Consultations & Appointments

How do I book a consultation?
Visit our Book Consultation page, fill in your details and preferred date/time. We'll confirm your appointment via email.
Can I have an online consultation?
Yes! We offer both in-person and online consultations. Select your preference when booking.
What should I prepare for a consultation?
Have information about your health concerns, current medications, and any specific wellness goals ready. This helps our practitioners provide personalized recommendations.
How long does a consultation last?
Initial consultations typically last 45-60 minutes. Follow-up consultations are usually 30 minutes.

Ordering & Shipping

Do you ship internationally?
Yes, we ship to most countries. Shipping costs and delivery times vary by location. Contact us for international shipping inquiries.
What is your return policy?
We accept returns within 30 days of purchase if products are unused and in original packaging. Contact us to arrange returns.
How long does delivery take?
Domestic orders typically arrive within 5-7 business days. International orders take 2-4 weeks depending on the destination.

Islamic Medicine & Wellness

What is Prophetic Medicine?
Prophetic Medicine (At-Tibb an-Nabawi) refers to medical guidance from the teachings and practices of Prophet Muhammad (peace be upon him). It emphasizes natural remedies, prevention, and spiritual wellness.
Are your recommendations based on Islamic principles?
Yes, all our recommendations are grounded in Islamic teachings and supported by contemporary scientific research. We honor both tradition and modern medical knowledge.
What role does spirituality play in healing?
In Islamic tradition, physical, mental, and spiritual health are interconnected. We incorporate Quranic recitation, prayer guidance, and spiritual practices alongside herbal remedies.

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Contact us directly and our team will be happy to help.

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